01
Meet your new colleague
What AI is good at, where it gets things wrong, how to brief it like a capable new starter and what is safe to share.
AI Training
AI Training That Teaches Your Team to Delegate
Brief it, check it, hand it over. A short live program that gets office teams using AI on their real work.
AI training at DBPA is The AI Delegation Program, live training that teaches non-technical office teams to brief AI, check what it produces and hand over real work in ChatGPT, Microsoft Copilot or Claude. Leadership briefings and self-paced portal access are also available.
Live queueIllustrative
Drafted a reply to an overdue invoice query
Awaiting approval
Drafted a follow-up for an open quote
Sent by the sales rep
Summarised a 40-row Excel export
Figures checked by accounts
Try it
Brief it better
Loading demo
Guardrails on every build
- Drafts never auto-send
- Money never auto-moves
- Every AI output passes a human gate
- Agents see only the data they need
Where this fits
Part of the transformation
Every engagement runs through five phases, from AI-aware to AI-native. This service owns the highlighted ones.
- 01AI-aware
Discover
We sit with your leaders and process owners and map how work actually moves today.
- 02AI-assisted
Assess
We measure each process: hours spent, errors, systems touched, and what an agent could own.
- 03AI-ready
Blueprint
Leadership picks the processes to change. We design how each one is rebuilt around AI, with the human gates marked.
- 04AI-powered
Build
We build the agents and connect them to your systems, with only the data access each one needs.
- 05AI-native
Run (this service)
Your people learn to brief AI and check its work, the skills they need alongside agents.
What it does
What your team learns
02
Hand over the daily work
Email, meetings, documents and spreadsheets, with a live demo for each role on realistic work and a habit of checking every draft before it leaves.
03
Build your own assistant
Each person turns a request that works into a reusable template and a saved assistant for their own job, then picks what to hand over next.
04
Playbook and private portal
Your cohort's playbook, quick-reference cards and session materials live in a private portal, unlocked as the program runs.
Also in scope
- Live training for office teams
- Demos for admin, finance and sales roles
- What is safe to share with AI
- Reusable templates and saved assistants
- Private cohort portal and playbook
- Leadership briefings
Across sectors
Same pattern, your industry
Each sector has its own processes. In every one, agents do the work and people make the calls.
Common starting points
- 01Take a team from no AI use to daily use
- 02Get value from the Copilot licences you pay for
- 03Replace ad hoc ChatGPT use with a shared habit
- 04Ready your people to work alongside agents
Accounting
Client query emails
AI drafts
Drafts a clear reply from the points the accountant gives it, in the firm's tone.
Your person checks
The accountant checks every figure and sends it.
Legal
Meeting notes to file note
AI drafts
Turns rough meeting notes into a tidy file note and a list of actions.
Your person checks
The solicitor checks it before it goes on file.
Property management
Routine tenant replies
AI drafts
Drafts answers to routine tenant questions from the PM's notes.
Your person checks
The PM confirms the facts and sends.
Construction
Weekly client update
AI drafts
Turns the week's site notes into a short, client-ready progress update.
Your person checks
The project manager checks it before it goes out.
NDIS
Month-end variance notes
AI drafts
Drafts the commentary on a budget-versus-actual export from Excel.
Your person checks
The finance lead checks every number.
Wholesale
Quote follow-ups
AI drafts
Drafts a follow-up for each open quote in the rep's own voice.
Your person checks
The rep edits and sends.
How it runs
From first map to live
01
04
01
Brief: meet your new colleague
What AI is and is not, how to brief it and what is safe to share, tailored to your roles and systems.
02
Work: hand over the daily work
Email, meetings, documents and spreadsheets, with a live demo for each role and the check every draft gets before it goes out under your name.
03
Build: your own assistant
Each person turns a request that works into a reusable template and a saved assistant, then audits their week for what to hand over next.
04
Keep it working
Everyone keeps their playbook, reference cards and a personal library of requests that work. Ongoing portal access and leadership briefings are available.
Questions
Asked often
01Who is AI training for?
Non-technical office teams: admin, finance, accounting and sales staff, including people who have never used AI. No technical skills are needed. If you can brief a new colleague, you can learn this. We tailor the program to your roles, documents and systems, such as Xero, MYOB, Excel and Outlook.
02Which AI tool do you train on?
ChatGPT, Microsoft Copilot or Claude, whichever your business already has. Briefing and checking work the same way in each, so the skills carry over if you change tools later.
03Is our data safe during training?
We teach what is safe to share with an AI tool and what is not, in line with your own policies. Demos use realistic examples and never your real client files.
04How does training relate to AI agents?
Agents do the work and people make the calls. Training is how your people get good at briefing AI and checking its output, which is what working alongside agents needs. It suits teams before their first agent goes live and teams already working with one.
05Is there a version for leaders?
Yes. Leadership briefings give executives and managers their own session on where AI fits and how to lead a team that uses it. Leaders are also welcome in the team program.
Related services
The rest of the toolkit
Talk to us
Start with one process
Book a Discovery Call. We will pick one process, map it and show you where agents fit, with your people still making the calls.
- Drafts never auto-send
- Money never auto-moves
- Every AI output passes a human gate
- Agents see only the data they need