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AI Agents
Agents that run a process end to end and stop at a human gate before anything leaves the building.
- Customer and client support
- Lead qualification and scoring
- Knowledge management
DBPAConsulting, Sydney
We make AI transformation happen
For mid-market businesses, we map how you run today, build AI agents with only the data access they need, and keep your people in the loop to make the calls.
From AI-aware to AI-native
Your processes, run by agents
We map how your business runs today, then rebuild each process around AI agents with the right data access. The agents do the work. Your people stay in the loop and make the calls.
Who does what
Agents do the work. Your people make the calls.
Not the other way around.
We map the processes your business already runs on, hand the repetitive steps to AI agents, and put a human gate on everything they produce.
Processes we rebuild around agents across accounting, legal, property, allied health, construction, financial advice, NDIS, wholesale and field services.
Proof
The cost of waiting, and the rules we never break
What manual admin costs
IllustrativeSince you opened this page, a 100-person business has spent
00:00:00
on manual admin.
- 100 staff
- x 4.5 h a week of manual admin each
- ÷ 38 h working week
- ≈ 11.8 staff-seconds lost per real second
Illustrative assumption, not a measured figure. We put a real number on it in your Discovery Call.
Human in the loop
The agent drafts. You decide.
Referral agentAllied health
New patient referral letter drafted. Send?
Waiting for a human
0 approved0 held
Guardrails
Four rules every agent runs under
- Drafts never auto-sendAgents draft. A person presses send.
- Money never auto-movesPayments are prepared, never released by an agent.
- Every AI output passes a human gateNothing leaves review without a named approver.
- Agents see only the data they needAccess is scoped per agent, per system.
Least-privilege data access
Connected to what it needs. Locked out of the rest.
3/8systems
Invoice approvals agentWholesale
- Inboxread
- Ledgerdraft
- ClinicLocked
- CRMLocked
- Docsread
- CalendarLocked
- PayrollLocked
- BankLocked
Sydney HQ
Based in Sydney. We come to you.
On site with your leaders and process owners, in your office, with your systems.
33.8591° S / 151.0932° E
Sydney Mon-Fri 9:00-18:00Mon-Fri 9:00-18:00
How we work
Five stops to an AI-native operation
We take a business from AI-aware to AI-native and keep a person at every gate.
FromAI-aware
Phases 01 to 03 together are The Transformation Blueprint. Build and Run each carry a human gate: every AI output waits for a person to approve it.
01 Discover
We sit with your leaders and process owners and map how work actually moves today.
You leave withProcess map and pain-point register
02 Assess
We measure each process: hours spent, errors, systems touched, and what an agent could own.
You leave withScored opportunity list
03 Blueprint
Leadership picks the processes to change. We design how each one is rebuilt around AI, with the human gates marked.
You leave withThe Transformation Blueprint
04 Build
You approve
We build the agents and connect them to your systems, with only the data access each one needs.
You leave withAgents live in production
05 Run
You approve
Agents execute, your people approve, and we monitor, tune and extend the operation.
You leave withAn AI-centric operation
ToAI-native
What we build
Five ways we deliver the transformation
Use the left and right arrow keys to move between services.
02 / 05
AI Training
A short live program that teaches your people to brief AI and check its work, the skills they need alongside agents.
- Live training for office teams
- Demos for admin, finance and sales roles
- What is safe to share with AI
03 / 05
Software Development
Custom tools and integrations where off-the-shelf software stops, with automation designed in.
- Custom web applications
- Internal tool development
- API and system integrations
04 / 05
Consulting
The Transformation Blueprint: which processes change, in what order, and where people stay in the loop.
- AI readiness assessment
- Process mapping and discovery
- Architecture review
05 / 05
Workflow Automation
The plumbing between your systems, so work moves from inbox to ledger without copy and paste.
- CRM automation
- Client onboarding flows
- Invoice and payment processing
See it working
Five demos. In every one, you make the call.
AI Agents
Agent Console
Watch an agent read, check, draft and then wait at the human gate.
Open AI AgentsAI Training
Brief it better
One job, a one-line brief and a proper one. You check the draft before it goes.
Open AI TrainingSoftware Development
Before / After
Drag across the same process: today, and with agents doing the work.
Open Software DevelopmentConsulting
Admin Cost Calculator
Your team size, your hours, your cost. See what the busywork is worth.
Open ConsultingWorkflow Automation
Workflow Builder
A tangle of emails, spreadsheets and PDFs, rewired into one pipeline.
Open Workflow Automation
Where to start
Start with Discovery
We map how your business runs today, then rebuild each process around AI agents with the right data access. The agents do the work. Your people stay in the loop and make the calls.
- 01 Discover
- 02 Assess
- 03 Blueprint
- 04 Build
- 05 Run